FAQs

  • Is FDM printing expensive?

    FDM printing is much more affordable these days and is a cheaper alternative to injection moulding.

    Very handy if you only require a low volume or are a small business.

  • How fast is FDM printing?

    Depending on the size, complexity, and material chosen, FDM printing times can vary drastically from just a few hours to a few days, or even longer.

  • What colours can you print in?

    The colours available will be dependent on the material type ie. PLA has a large array of colours, ranging from your basics to a silk look, glitter, luminescent, and rainbow, just to name a few. Whereas engineering-grade materials such as ASA are more limited to black, white, grey and natural in colour.

  • What file formats do you accept?

    We accept .3MF (the new standard) and .STL  (the most common and old standard) file formats. 

  • What is your return policy?

    We accept returns as long as it has not been misused and the issue is deemed to be due to a defect during the printing process.

    We do not accept a change of mind return, as these products are made specific to your requests.


    *visible layer lines on raw prints are not a defect

  • Can I get a full refund?

    We are happy to give a full refund if the print is proven to be defective due to a printing error and not due to being misused.

  • Do you ship interstate?

    Yes, we do.

    Note: we do not currently ship overseas but are looking into it.

  • What payment methods do you accept?

    We accept direct deposit, PayPal, and eftpos.

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